FAQs

Of course! A group tour booked with our Education Department includes a guided tour by one of our knowledgeable Education Department staff or interns, as well as an optional educational program of your choosing. We encourage groups of all ages, backgrounds, and interests to come visit TCWR!

Yes! We are able to bring our Education Department to you or your event! While TCWR does not bring any of our animals offsite, we would love to have our devoted staff and interns give presentations or offer educational programs for your classroom, group, or event! For more information about our Offsite Presentations, click here.

We have compiled an in-depth library of research on each of the species that call TCWR home. Using credible, primary sources, our Education team has put together a wide-array of species information from natural habitat to hunting behaviors. For more information about our species or citation resources, please contact us at education@tcwr.org.

Yes we do! At TCWR, we have two restroom facilities. For groups that come to visit us, we recommend using our public restrooms, located on the right hand side of the driveway as you come into TCWR. There is another small set of restrooms inside our Discovery Area for public use as well.

Yes! We have a few locations for groups to enjoy their lunch. Smaller groups (of 20 or less) are able to eat their lunches beside our koi pond and camping areas. We also have open grass areas beside our public restrooms to accommodate for larger groups. We recommend that your group brings their own lunch(s), as our concession stand is seasonal and options may vary.

The cost of a group trip to TCWR is dependent upon the number of visitors in the group and their ages. Below is a chart of our Group Rate Admissions. Teachers, bus drivers, and group leaders are exempt from paying admission into the Refuge on the day of their visit. 

Yes, you can! All photos and videos are welcome and encouraged!

There is no deadline for booking group tours at TCWR. However, throughout the year we do experience busy seasons. So, to make sure we can accommodate your group, we encourage booking as far in advance as possible.

If you are unable to visit TCWR in person, we do offer two alternative ways of visiting with you or your group. The first of which is our Offsite programming, one of our Education Department team members will come visit you in person to teach you and your group about what we do at Turpentine Creek. The second option is a Virtual Tour. Through Skype in the Classroom and Zoom, we are offering educational lessons and presentations for those that are unable to visit us in person!

TCWR is open 364 days a year, rain, snow, or shine! The only time we do not conduct tours is during inclement weather, like thunderstorms. If you have planned a visit with us, we recommend checking the weather before coming out, and dressing accordingly. If the forecast is predicting inclement weather and may prevent tours from occurring, our Education team will reach out to the group leader to discuss how you wish to proceed.